[AP] The U.S. post office forwards letters when a person moves, and telephone companies do likewise with calls. Should Internet companies be required to forward e-mails to customers who switch providers?There is no mandate in the U.S. governing e-mail forwarding, and industry officials say imposing one would be costly and unnecessary. But federal regulators are looking at the issue more closely following a complaint from a former America Online customer who claims an abrupt termination of service devastated her business.
http://www.theage.com.au/articles/2007/10/24/1192941105018.html
http://www.smh.com.au/articles/2007/10/24/1192941105018.html