This column is going to be a bit unusual. Typically, I write about a broad tech problem and offer some solutions. But this week, I’ve stumbled into a topic that many agree has no easy fix: online comments.
Over the last decade, commenting has expanded beyond a box under web articles and videos and into social networking sites like Facebook and Twitter. That has opened the door to more aggressive bullying, harassment and the ability to spread misinformation — often with difficult real-life consequences.