The Internet as a tool for democracy? A survey of non-profit Internet decision-makers and Web users by Linda Jean Kenix

Abstract: Although research has urged scholars and practitioners to develop the Internet as a democratic tool, little research has examined how users actually use the Internet and how the Internet is conceptualized by those who create its content – particularly in the non-profit sector where questions of democracy, interconnected communication and information gathering are often central to survival. This research surveys 688 people associated with non-profit organizations in the United States to better understand their perceptions and uses of the Internet as a tool for social change.
http://www.uic.edu/htbin/cgiwrap/bin/ojs/index.php/fm/article/view/2124

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