The Enduring Myth of the ‘Free’ Internet

We somehow have come to believe that information is free, but people with Internet access pay substantial sums to get it — sums many can’t afford.The mantra of a “free” Internet has shaped the prevailing view of how we access information and entertainment in the digital age. This enduring myth is actually a misnomer. It continues to obscure a serious problem faced by significant sectors of society unable to take full advantage of the Internet or meet the high price of cable and cellular phone systems that are at the core of today’s personal technology.Yes, it is certainly the case that the devices that connect us to search engines, countless websites, social media, and e-mail bring us vast amounts of content for which we do not pay separately. But access to this “free” information on the Internet, as everyone acknowledges as soon as it is pointed out, is not gratis. Monthly charges for broadband Internet service, plus cable television fees and smartphone bills that together comprise the range of household pleasures and obligations as well as work-related communication that are so embedded in our lives amount to hefty sums. I have been asking friends and colleagues what it costs to maintain all these facets of their activities. Here is a typical response from a young woman in my office:

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