Legitimate online shops are protected by a secure web connection. When you arrive at the âCheckoutâ process, at the very latest, you should be able to recognise a legitimate webshop by its security attributes, such as a green lock icon and use of https:// instead of http://. Both security attributes are visible in the address line of your browser.
Be suspicious of brand-name product offerings with unusually big discounts.
Have an overall look at the provider: does its name, logo and web address seem credible? If you are unfamiliar with the shop, ask around to see whether other people have had a good experience with it. Fraudsters like to use web addresses of legitimate, albeit defunct, websites. This allows them to exploit the recognition factor and a better Google ranking.
Switzerland requires websites to include an imprint (Impressum). Websites that offer merchandise, works or services must disclose their identity with a name and contact address. The link to the imprint is usually found at the bottom of a website. Be suspicious if a link, such as in this example, is missing or if the information provided does not seem credible. If in doubt, check the website address with www.nic.ch; this website operated by SWITCH lists the contact address given by the holder of the domain name when it was registered. But beware: this address may be fictitious. Avoid a webshop if this information seems dubious to you.
Always report fraudulent and suspicious websites to the Federal Office of Police (fedpol) by completing the reporting form: https://www.fedpol.admin.ch/fedpol/en/home/kriminalitaet/cybercrime/meldeformular.html
If a Swiss authority (e.g. fedpol, MELANI, Comlot, ESBK, SECO, Swissmedic) comes across a .ch website that is potentially in violation of the law in the course of its work, it attempts to contact the owner of the .ch domain name. This requires a contact address in Switzerland. If the domain name owner has registered an invalid address or an address outside the country in the SWITCH database, the authority contacts SWITCH. The foundation then gives the owner 30 days to provide a valid address in Switzerland. If the deadline passes without a response, SWITCH deletes the domain name and the fraudulent website is no longer accessible. This procedure is in line with the Federal Ordinance on Internet Domains (IDomsO).
The security experts at SWITCH have been very proactive in fighting cybercrime for several years now, particularly in the case of malware and phishing. As a result, .ch has become Europeâs most secure domain ending. Together with partners in the Swiss internet industry, SWITCH also started the Safer Internet initiative. SWITCH is also working closely with the Swiss authorities in the area of white-collar crime. The goal is always the same: to offer Swiss internet users maximum protection against threats.