Registerfly on the fly, ICANN on the run
The Register questions the role of ICANN in this article about Registerfly – a US-based registrar that has 900,000 customers and 2 million domain names. The Register asks “just what is ICANN responsible for, anyway?” Apparently there is a power struggle between two Registerfly partners with customers left “scrambling to recover domains that were not automatically renewed as agreed, or were paid for and for no apparent reason allowed to lapse well before the agreed upon expiration date.” The Register asks”what of ICANN’s decision to simply refer customers back to Registerfly, when the reason they are contacting ICANN in the first place is for a problem concerning domain registration that Registerfly either cannot or will not resolve on its own? If ICANN itself is either unable or unwilling to handle a problem of this magnitude, what is the point of having ICANN around?” The Register concludes “With ICANN watching from the sidelines, customers can only hope that local or federal authorities will step in. Stay tuned.
http://www.theregister.co.uk/2007/02/19/registerfly_angry_customers/