Network Solutions Fails at customer service.

One of my domain names was registered long ago with Network Solutions. Network Solutions charges several times as much per year for registrations as other registrars, so of course I want to transfer away. Hah. But I’m told at times it’s the wrong time of year to make the transfer.

One of my domain names was registered long ago with Network Solutions. Network Solutions charges several times as much per year for registrations as other registrars, so of course I want to transfer away. Hah. But I’m told at times it’s the wrong time of year to make the transfer.

When I do sign in, I’m sent through many screens of upsells and confusing UIs when I try to do anything. I thought I got it right this time, but the transfer failed, perhaps because a confirmation email got caught in a spam filter. Basically, Network Solutions combines the arrogance of the monopolist it once was with the hustle of a desperate upselling cheap suit salesman.

This isn’t ALL Network Solutions’ fault, I’m sure. But I’m frustrated. So I’m venting.

Original article : http://www.networkworld.com/community/node/30095