ICANN and SGNIC Conduct Workshop to Help Singapore Internet Community Combat DNS Abuse and Cybercrime

ICANN logo[news release] ICANN and the Singapore Network Information Centre (SGNIC) convened today, with experts from Singapore government agencies and Internet service and solutions providers, to conduct a workshop on methods and strategies to investigate and handle Domain Name System (DNS) abuse.

The DNS translates domain names into IP addresses. This system ensures that anyone who enters a domain name or web address (e.g., www.icann.org) is directed to its corresponding site, defined by its IP address (

DNS abuse covers a wide range of activities. While no globally accepted definition exists, examples of DNS abuse include cybercrime and hacking. Another tactic is malicious registrations; whereby malicious actors register a domain name fraudulently for the express purpose of carrying out destructive acts such as distributing malware. Malicious actors also use shortened URLs – lengthy domain addresses that are compacted – to obfuscate a domain name and redirect unsuspecting users to malicious sites.

To help the Singapore Internet community better handle such abuses, ICANN and SGNIC organized a workshop to help them understand the different mitigation techniques against DNS abuse incidents.

Mr. Queh Ser Pheng, General Manager of SGNIC, noted that many industry practitioners may not be readily equipped with the techniques to detect and mitigate exploits on domain names. He said, “With pervasive Internet usage in Singapore and the growing cybersecurity threats, SGNIC hopes that this initiative will help to raise awareness of DNS abuse with service providers and professionals.”

Mr. Queh added, “We are delighted that ICANN and SGNIC are strategically aligned in our fight against DNS abuse, and we welcome this collaboration with ICANN.”

“As the coordinator of the Internet’s global DNS, ICANN‘s mission is to help preserve and enhance the stability, security and resiliency of the DNS by working with the global Internet community. Besides industry practitioners, we also work with law enforcement agencies to help equip them to conduct investigations into DNS abuse,” said Mr. Jia-Rong Low, Vice President and Managing Director for ICANN Asia Pacific. “The ICANN APAC hub office is in Singapore, and we are proud to be able to contribute to the community here.”

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