German Internet Temporarily Down Last Week

Many internet users could have found German (.DE) websites and email addresses inaccessible for a short period last week following problems with faulty servers.On Wednesday (May 12) from around 13:30 to 15:45 servers went down causing the problems meaning some domains were inaccessible with website error messages being given saying the “domain does not exist”.According to DENIC, “the reason why this situation occurred was an incomplete copying process during the regular name service data update, which is performed at 2-hour intervals. Due to this, an incomplete update of the name service data (a so-called zone file) was triggered at 12 of the 16 service locations.”The problem would not have been noticed by many internet users around the world as not all servers were affected. And the problems might have persisted for up to two hours longer than the official down time due to caching of servers’ data.This article was originally written for eBrand Services.