COVID-19 has taught us the internet is critical and needs public interest oversight

[Brookings Institution] The COVID-19 pandemic has graphically illustrated the importance of digital networks and service platforms. Imagine the shelter-in-place reality we would have experienced at the beginning of the 21st century, only two decades ago: a slow internet and (because of that) nothing like Zoom or Netflix.

Digital networks that deliver the internet to our homes, and the services that ride on those networks have leapt from an ancillary “nice to have” to something that is critical to economic activity and our daily lives. It is time to consider whether these companies are too important to be left to make the rules governing their behavior themselves.

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