ca: Dell Case Sets Standard for Online Contracts by Michael Geist

Michael Geist’s weekly Law Bytes column examines the recent Supreme Court of Canada decision involving Dell Computer, online contracting, and mandatory arbitration clauses. Late on a Friday afternoon in April 2003, Dell Computer’s Canadian website featured a pair of erroneous prices for the Axim, the company’s handheld computer. Rather than listing the two versions of the device correctly at $379 and $549, the site indicated that the price was $89 and $118. Dell blocked access to the pages the following day, however, the mistakes remained accessible throughout the weekend via a direct hyperlink.

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