Australian Registrar Breaches auDA Code of Practice

An Australian registrar has been found to have breached the .au Domain Name Suppliers’ Code of Practice (2004-04).

In January 2011, auDA found that NetAlliance Pty Ltd trading as NetFleet, a reseller of the NetRegistry Group, had sent out promotional emails to approximately 1,200 customers of Drop.com.au under the NetFleet brand, using contact details obtained from the .AU registry database.

In its announcement, auDA said they found these actions breached the Code of Practice, because NetFleet did not have an existing relationship with the customers, and it obtained the customers’ contact details from the registry in breach of the Registrar Agreement.

NetFleet’s actions also caused NetRegistry Group registrar TPP Internet to be in breach of the Registrar Agreement.

To rectify the breach, NetFleet and TPP Internet have undertaken to destroy or permanently erase all records of any information including, without limitation, any domain name or registrant contact record obtained as a result of the breach.

In addition, NetFleet personnel must undertake auDA policy training, and the company must conduct a comprehensive review of all its procedures and systems to ensure compliance with its obligations.

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