Australian cities are among the most advanced in the world in dumping cash in favour of digital payments, helped by a surge in “tap-and-go” purchases, according to new research.
As banks also report cash withdrawals falling quickly, a report from payments giant Visa puts Sydney and Canberra among a group of nine cities leading the charge in embracing digital payments.
Visa-RFi Group Australian Payments Report
Technology is changing the customer banking relationship. Customers who use mobile banking are more loyal, satisfied and stronger advocates of their bank than customers who do not use digital banking channels.
The Visa-RFi Group Australian Payments Report reveals the attributes of the digital customer and why payments lie firmly at the heart of the banking relationship.