au: VoIP uptake ‘a current frontier issue’ at ATUG

Despite reported customer satisfaction in Internet and VoIP services, improvements can be made to support the uptake of telecommunications technology in Australian homes and businesses, according to Lyn Maddock, deputy chair of ACMA.Citing survey results from ACMA’s November 2007 research report, “Telecommunications Today”, Maddock highlighted an increase in online shopping and banking by home users.”The use of the Internet in the global economy is increasing; it’s no longer just a tool of personal communication,” she said.
www.itnews.com.au/News/71972,voip-uptake-a-current-frontier-issue-at-atug.aspx

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