ACMA report identifies size of VoIP market in Australia – Currently 269 VoIP providers in local market

While there is a high level of awareness and interest in Voice over Internet Protocol (VoIP) services in Australia, take-up is still comparatively low, according to research released by the Australian Communications and Media Authority (ACMA) yesterday.The research found that 81 per cent of Internet households were aware of VoIP but only 15 per cent of respondents (being persons 18 years and over) and 13 per cent of small and medium enterprises (SMEs) had used a VoIP service.
http://www.computerworld.com.au/index.php/id;891100978;fp;2;fpid;1Also see:
VOIP in Australia: awareness and interest high, take-up low [news release]While there is a high level of awareness of and interest in Voice over Internet Protocol (VoIP) services among Australian consumers, take-up is still comparatively low, according to research released by the Australian Communications and Media Authority today.The research found that 81 per cent of Internet households were aware of VoIP but only 15 per cent of respondents (being persons 18 years and over) and 13 per cent of small and medium enterprises (SMEs) had used a VoIP service.The findings are included in the research report, The Australian VoIP Market, which presents the findings of research into the supply and demand of VoIP services in Australia.’In making its regulatory decisions, ACMA increasingly needs to understand community attitudes and the importance of electronic media and communications services, and also understand how new and different services are being delivered in Australian households and businesses,’ said Chris Chapman, ACMA Chairman.Consistent with other research into the take-up and use of new communications services, VoIP usage is higher in the younger age groups and households with high income levels. VoIP users are also more likely to be on the cusp of emerging communications trends, such as substitution of mobiles for fixed services as the main form of communication.On the supply side, the report estimates that there were 269 VoIP providers in Australia in September 2007.’ACMA has done this work because it is increasingly important that it has solid evidence on which to base its regulatory decisions and to inform policy debate about internet and communications use and participation in the digital economy,’ said Mr Chapman.The Australian VoIP Market is available on ACMA’s website.
http://www.acma.gov.au/WEB/STANDARD/pc=PC_310902

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