Today, we released the third and latest edition of the OECD Digital Economy Outlook, our comprehensive analysis of emerging trends, opportunities and challenges in the digital economy. This year’s report comes at a critical point in the digital transformation, which has been accelerated by the COVID-19 pandemic. Indeed, digital technologies have played a key role in responding to the crisis: widespread connectivity allowed some businesses and schools to move online, while track-and-trace mobile applications and artificial intelligence (AI) technologies have helped to monitor and analyse the spread of the virus.
Yet accelerated digitalisation has also amplified concerns around security and privacy, while shedding light on persistent gaps in digital access, use and skills – within and across countries, sectors and demographic groups. As the crisis continues to raise the bar for digital access and use, it threatens to exacerbate existing divides and open entirely new ones. Governments should therefore seize this opportunity to steer the digital transformation towards a more inclusive and resilient post-COVID future.
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