What to Do if You've Been Hacked - Among the surprising advice: Don't shut down the computers

Posted in: Legal & Security at 26/09/2011 20:14

It's a nightmare scenario every business fears.

Your tech department has spotted suspicious activity on the company network. Your customers and employees are getting hit with credit-card fraud and identity theft. MasterCard Inc. is on line one.

The panic sets in: Your company has been hacked!

So, what do you do?

First, take a breath and remember that you're not alone. Last year, 662 organizations publicly disclosed data breaches, according to the nonprofit Identity Theft Resource Center, a figure that includes real-world theft and accidents as well as cyberintrusions. And the actual number is likely much higher than that, since not all hacking incidents get disclosed.

Next, remember that getting hacked doesn't have to be a business-crippling experience. While it will likely set a company back financially, if handled properly it won't have a long-lasting impact.
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